7. Will consumer protection laws govern the sale of goods to a Mexican party even if I am outside of Mexico?

First of all, consumer protection laws govern the sale of goods only when buyer is recognized by the Consumer Protection Federal Law (CPFL) as a "Consumer". For these purposes, a Consumer is either a company or individual who buys such goods for a personal use, that is, as a final user of said products. A buyer who is buying goods for a production or manufacturing process or for commercial purposes is not a Consumer, and therefore such sale is not going to be affected by consumer protection laws.

Secondly, because the CPFL's main purpose is to defend consumers' rights in Mexico, the CPFL will govern your sale of goods to a Mexican Consumer. Under such scenario, the CPFL provides regulation through articles 53 to 55 for sales made through television, telephone, mail service or any other means which do not allow for direct contact with Consumer, and through article 76 bis, which specifically regulates sales made through internet. (For closer look into these regulations please contact us for a free brochure on "Consumer Protection Regulations for E-Commerce in Mexico, and Tips for Avoiding Falling within the Scope").

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